At PsyBars, we’re committed to delivering your order quickly, safely, and discreetly. Please review our shipping policy below to understand how we process and ship all orders.
📦 Order Processing
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Orders are typically processed within 1–3 business days (Monday – Friday, excluding holidays).
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Once your order is processed, you will receive a confirmation email with tracking details.
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Orders placed after 3 PM will begin processing the following business day.
🌍 Shipping Locations
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We currently ship to eligible regions and countries where mushroom-inspired chocolate products are legal and permitted.
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Unfortunately, we cannot ship to regions where restricted ingredients or mushroom-based products are prohibited by law.
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If your address is outside our delivery zones, your order may be automatically cancelled and refunded.
🚀 Shipping Methods & Delivery Times
| Shipping Option | Estimated Delivery Time | Tracking Available |
|---|---|---|
| Standard Shipping | 5 – 10 business days | ✅ |
| Express Shipping | 2 – 5 business days | ✅ |
| Local Delivery (select regions) | 1 – 3 business days | ✅ |
Delivery times may vary due to customs inspections, weather conditions, or high-volume periods.
💳 Shipping Confirmation & Tracking
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Once your order ships, you’ll receive a tracking number via email.
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Please allow up to 24 hours for tracking information to update after dispatch.
❄️ Warm Weather & Packaging Care
Because our chocolate is sensitive to heat, all products are carefully packed with insulation and protective wrapping during warmer months.
We recommend tracking your package closely to ensure it isn’t left outdoors for long periods.
🧾 Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes imposed by the destination country.
These charges are the customer’s responsibility and are not included in product or shipping costs.
🚫 Delays & Lost Packages
If your package is delayed, lost, or arrives damaged:
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Contact your courier directly using your tracking number.
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Notify our team at support@psybars.com within 7 days of expected delivery.
We’ll work with you and the carrier to resolve the issue as quickly as possible.
⚠️ Disclaimer
PsyBars is not responsible for shipments seized, delayed, or rejected by customs or authorities due to local restrictions on mushroom-based or functional food products.
Please check your local laws before placing an order.
📬 Need Help?
If you have questions about your order or need shipping assistance, contact our support team:
📧 support@psybars.com
🕓 Response time: within 24–48 hours